Human Resources and Operations Manager

Position Overview

The Human Resources and Office Manager is a dual role involving the full spectrum of human resources and office management. This role is responsible for performing HR functional duties: benefits administration, employee relations, performance management, onboarding, policy implementation, recruitment/employment and employment law compliance. The office manager component of this position is responsible for the overall office activities of Webtmize: managing the day-to-day activities, planning company events, book travel, purchasing requests and facilities. Liaising with contractors, architects, municipality for the ongoing renovation of the Holding.

HR Responsibilities

  • Develop and implement HR strategies and initiatives aligned with the overall business strategy;
  • Bridge management and employee relations by addressing demands, grievances or other issues;
  • Maintain guidelines by preparing, updating, and recommending human resource policies and procedures;
  • Oversee HR programs such as Onboarding, offboarding;
  • Provide guidance to Managers on disciplinary measures, including termination;
  • Provide recommendations to Managers in the annual compensation review and coordinate the process;
  • Assess training needs to apply and monitor training programs;
  • Ensure legal compliance throughout human resource management;

Operational Responsibilities

  • Ensuring office operations and procedures are organized, correspondences are controlled, filing systems are designed, supply requisitions are reviewed and approved and that clerical functions are properly assigned and monitored
  • Responsible for developing and implementing office policies by setting up procedures and standards to guide the operation of the office
  • Manage office supplies inventory and place orders as necessary
  • Responsible for developing standards and promoting activities that enhance operation procedures
  • Uphold organization policies and standards, ensuring legislative regulations are followed


  • Bachelor’s degree in or a related field such as Human Resources Management, Business Administration or Organizational Psychology.
  • Minimum 3+ years of HR Generalist experience across a range of competencies.
  • Superior knowledge of multiple operational functions and principles, including finance, customer service, production, and employee management.
  • Ability to streamline and implement new structures and roles that create efficiency, and support rapidly shifting business demands.
  • Strong working knowledge of industry regulations and legislative guidelines.
  • Masterful organizational, communication, and leadership skills, demonstrated by previous professional success.
  • Proven ability to achieve goals and align interests through cooperation and collaboration with cross-functional teams for increased productivity.
  • Demonstrated ability to exercise sound judgment and maintain confidentiality when dealing with sensitive matters.